Job Title: Records Management Program Coordinator
Organization Name: Cit of Redmond
Job Location: Redmond, WA
Organization URL:
Salary: $5,333 - $7,198 Monthly
Job Posting Expiration Date: March 17, 2019

Job Description: 

The City of Redmond is seeking a high-level Program Coordinator, with expertise in the field of records and enterprise content management, to develop, implement, and maintain, a program for the City.  This posting is for a person that is experienced in the discipline of legislative records management and electronic enterprise content management.  This is not a Public Records Disclosure position, although the successful candidate may assist in that process as needed, and will work closely with the City's Public Records Disclosure Program Coordinator.  High emphasis is placed on strong project coordinator skills and technical knowledge of records classifications and systems.   This position will be the City's go-to expert in records and enterprise content management, and will ensure compliance with City Code, State, and Federal laws, regulations, and standards.
Responsibilities will include:

  • Project Management and administration of the City's Records and Enterprise Content Management Program, including development of the program, implementation, and long-term responsibility for the program management;
  • Main point of contact for the ongoing assessment, design, maintenance and evaluation of the City's Records and Enterprise Content Management Program including, but not limited to: creating and maintaining security and access controls, retention schedules, and classification plans; developing action tracking, workflows, and business processes; data and performance metric collection; and reporting;
  • Develop, implement, and revise when necessary citywide policies and procedures for records management, including enterprise content management system resource information;
  • Develop and implement training materials for citywide staff regarding the system and the program;
  • Conduct ongoing training on a regular basis for all city staff;
  • Represent program considerations when needed with city staff, city Directors, the Mayor, and Members of the City Council;
  • Monitor and coordinate financial-related functions of the records division;
  • Prepare the draft biennial records division budget in coordination with the City Clerk.
  • Supervise the storage of citywide physical, electronic (including email), microfilm records, and the off-site record storage centers.
  • Works closely with the Public Records Disclosure Program Coordinator, as public disclosure is a subset of records management;
  • Apply all laws, rules, regulations, industry standards and best practices related to public records management on an organization-wide basis;
  • Participate in meetings, training opportunities, and professional organizations.
  • This position does not directly supervise other employees, however, the successful candidate will work cross-departmentally with stakeholders throughout the organization.


Knowledge of and Skill in:

  • Strong, proven project management and performance metric tracking;
  • Comprehensive records and enterprise content management systems and principles subject matter area expertise, to include hardcopy and electronic records management, email management, data indexing, data migration, archiving and disposition, and electronic system management
  • Applicable records management federal, state, and local laws, rules, regulations, industry standards, policies, and procedures.
  • Practices as applied to the analysis and evaluation of programs, policies, systems, software, and operational needs.
  • Policy and procedure development.
  • Building forms and workflows based on user needs.
  • Training development and presentation skills.
  • Oral and written communication skills.

Ability to:

  • Provide customer service solutions.
  • Provide leadership while working with all departments in the areas of records and enterprise content management systems, administration, compliance, and innovation.
  • Analyze and interpret findings; prepare comprehensive reports, procedures, and other correspondence.
  • Work both independently with minimal supervision and collaboratively as part of a team.
  • Advise employees as appropriate with respect to laws and regulations for records management.
  • Work in a culturally-diverse environment.

Education and Experience:

  • An Associate's degree with a minimum of two years' experience required.
  • Five years of progressively responsible experience in legislative records and information management experience preferred.
  • Public sector experience is preferred.
  • Municipal government experience is preferred.
  • Bachelor's degree in business administration, records and information management, or related field preferred.
  • Electronic Content Management through Laserfiche or similar system administration experience preferred
  • Equivalent combination of experience and education that would provide the required knowledge, skills and abilities.

Licenses and Certificates:

  • ARMA Records and Information Management Certificate, or ability to obtain within one year of hire date.
  • Certified Public Records Officer Certificate through the Washington Public Records Officers' Association, or ability to obtain within two years of hire date.
  • Institute of Certified Records Managers (ICRM) Certified Records Manager (CRM) designation preferred.
Learn more and apply online!